1. Return Process and Conditions:

• Return requests are accepted within 14 days from the delivery date.
• Return requests are subject to the condition that the product is unused, undamaged, in its original packaging, and in a resalable condition.
• Return requests should be initiated by contacting our customer service team at fioredoro2023@gmail.com 

2. Return Fee and Shipping Costs:

• The shipping costs incurred due to product returns are to be covered by the customer.
• Upon approval of the return, the product cost will be refunded. However, the original shipping fee will not be refunded.

3. Non-Returnable Products:

• Personal care products with opened or used packaging for hygienic reasons are non-returnable.
• Products specially prepared upon customer request or personalized designs are non-returnable.
• Return conditions for promotional or discounted products are subject to the terms of the promotion.

4. Return Process:

• After approval of the return request, the customer will be provided with information about the return process.
• To confirm the return of your product, you must provide the tracking number to our customer service.
• The return process will be completed within 7 business days from the date the product reaches our warehouse.

5. Return Address:

• Fiore D'oro
• Return Address : 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

6. Contact:

• For return procedures or further information, you can contact our customer service at fioredoro2023@gmail.com or +44 736 731 97 12

This return policy is created to ensure customer satisfaction and trust. If you have any questions or concerns, feel free to contact our customer service.